SeattleCH 工作分析
💡 智能摘要
原始职位描述
岗位描述
*此职位仅限OIC内部候选人申请*
有所作为：保护消费者，加入我们的活力团队！
保险委员会展开招聘，寻找一位合格的人员担任 区域培训顾问 （HIA1）职位。该职位隶属于 消费者保护部 ，目前远程办公，直至OIC在 沃特科姆县 – 贝灵厄姆地区建立办事处。
我们是雇主的首选！以下是原因：
- 有意义的工作：确保保险市场健康并保护华盛顿州消费者。
- 有影响力的职业生涯：每天为无数华盛顿州居民的生活带来积极改变。
- 小机构，大机会：全面了解我们的使命，并与同事建立牢固的关系。
- 多样性、公平性和包容性： OIC致力于确保所有员工享有尊重、安全和支持性的办公环境——通过促进来自不同背景、文化和特质人员的包容性来实现。
关于该职位
你是否准备好帮助塑造华盛顿州医疗教育的未来？我们很兴奋地宣布一个加入州级健康保险福利顾问（SHIBA）计划的机会，担任 区域培训顾问 – 健康保险顾问 1（HIA-1）。这将是你参与一项全新且有影响力事业的机会，帮助扩大 SHIBA 的影响力并增强我们为全州社区提供的支持。我们致力于满足华盛顿州人民的多样化需求。
在这个充满活力且使命驱动的职位中，你将站在前线，为华盛顿州居民提供他们所需的知识，帮助他们应对 Medicare 和其他医疗保障选项。你将与一支敬业的专业团队合作， 培训、指导并支持全州的 SHIBA 志愿者和志愿者协调员 ，提升能力并推动服务交付的卓越表现。
作为该计划的重要大使，你将开展引人入胜的培训课程，为复杂案例提供技术援助，并领导公众教育活动，帮助个人做出有关其医疗保障的明智决策。你还将与公共和私营利益相关方建立战略合作伙伴关系，帮助扩大 SHIBA 的影响力，并为最需要的社区带来创新解决方案。
如果你热衷于医疗可及性、教育和社区服务，并希望加入一个不断成长、协作且具有前瞻性的团队，那么这个职位就是为你量身打造的。
该职位将覆盖以下县（包括但不限于）：Whatcom 县、Skagit 县、Snohomish 县、San Juan 县、Island 县和 Kitsap 县。需要频繁出差。
本次招聘可能用于在未来六十天内建立健康保险顾问 1 岗位的合格候选人库。
这是一个华盛顿州通用服务职位。该职位的月工资范围为 $5,137 - $6,906。
福利与福利- 全面的福利套餐：健康、牙科、视力、退休、带薪休假（年假、病假等）以及更多！
- 支持性的工作环境：我们重视多样性、职业发展和协作氛围。
- 健康计划：通过现场资源和项目投资你的身心健康。
- 工作与生活的平衡：灵活的工作时间及远程办公机会。
- 公共服务的满足感：为有意义的事业做出贡献，并感受到服务公众的成就感。
- 培训与发展：通过学费报销、公共服务贷款豁免及其他项目持续学习和成长。
- 还有更多！请访问我们的网站了解其他福利： https://www.insurance.wa.gov
职责
该职位的职责包括但不限于：
培训与教育志愿者
- 向SHIBA志愿者及其他顾问提供基础和持续教育培训，包括现场和线上方式。
- 评估志愿者的准备情况并提供技术援助，特别是针对复杂案例。
支持志愿者协调员
- 协助志愿者协调员制定招聘、保留和绩效管理策略。
- 监督合同合规情况，审查赞助商表现，分享最佳实践并推动改进。
建立合作伙伴关系与开展外展活动
- 与社区合作伙伴合作，扩大SHIBA的影响力，包括举办关于医疗选项的公开演讲和研讨会。
- 协调外展项目如“欢迎使用医疗保险”并维护STARS数据库中的准确记录。
咨询服务及担任主题专家（SME）
- 向消费者提供医疗保障咨询，并协助志愿者处理复杂案例。
- 担任主题专家（SME），审核培训材料并支持团队提供高质量的教育。
联系我们：如对本职位及其完整职责有任何疑问，请联系我们： Recruitment@oic.wa.gov 并在邮件主题中添加招聘编号2026-04183和职位名称。
任职资格
所需资格:
- 具备六年以上的社区发展、成人培训和/或志愿者管理经验。
- 熟悉 Microsoft Outlook、Word、PowerPoint 和 Excel 的基础操作技能。
- 有成功主持会议或为至少一个虚拟平台（如 Zoom、Teams 等）设计培训的经验。
学历等效对照表
| 学历 | 相关工作经验等效年限 |
| 副学士学位 | 2 年相关工作经验 |
| 学士学位 | 4 年相关工作经验 |
| 硕士学位 | 5 年相关工作经验 |
* 从经美国教育部或高等教育认证委员会认可的院校获得的商科、公共管理、公共卫生、卫生管理或相关领域的学士学位，或具有同等外国学历，可替代最多四年相关工作经验。入职前可能需要提供学位证明。如学位是在美国以外获得，候选人必须提供学历评估报告。
优先/期望资格：- 精通 西班牙语 语言。
- 有成功推动专业同事组建高效团队的实绩。
- 具备与多元社区建立合作伙伴关系的经验。
- 具备管理项目、合同和/或教学设计的实践经验。
- 精通使用 Microsoft Word、PowerPoint 和 Excel。
必须通过美国语言测试委员会（ACTFL）完成西班牙语能力评估。根据规定，使用非英语语言履行职责的员工需接受测试，以确保其在该语言的口语能力符合要求。ACTFL 不是口译或翻译能力的评估，而是评估员工在世界语言方面的能力，以符合联邦指南中描述的双语员工标准。
准备好加入我们了吗？了解更多关于 OIC 的信息，请访问我们的网站。我们鼓励您观看下方视频，聆听我们的员工对在这里工作的感受和评价！
今天提交您的申请，迈出在 OIC 获得 rewarding 职业生涯的第一步！
求职信：必填
简历：必填
补充信息
- 该职位由华盛顿州政府雇员联合会（WFSE）代表。
- 工资/薪金根据资格确定 或 州政府薪酬规定（如目前为州雇员）。
- 州法律（RCW 48.02.090[5]）禁止 OIC 员工在保险公司中拥有任何直接或间接的利益，除非作为保单持有人。此禁令包括接受续保佣金。如果接受本机构的雇佣，您同意遵守此州法律。
- 在新员工入职前，将进行背景调查，包括犯罪记录历史。背景调查所得信息不一定影响雇佣决定，但将在评估申请人是否适合并有能力胜任该职位时予以考虑。
- 如果您声称具有退伍军人身份，请将您的 DD 214 发送到 recruitment@oic.wa.gov 邮件主题请注明 HIA1_2026-04183。请勿将 DD214 作为申请材料的附件。请遮盖个人可识别数据，如社会安全号码。
- 保险专员办公室是平等机会雇主，不因年龄、性别、婚姻状况、性取向、种族、宗教、肤色、国籍、退伍军人或现役军人身份，或任何感官、精神或身体残疾，或残疾人使用训练有素的服务动物而有所歧视。如您在申请过程中需要合理便利，或需要替代格式的信息，请联系招聘团队： Recruitment@oic.wa.gov。如有听力障碍并需要便利服务的人员，建议联系华盛顿州转接服务，电话：1-800-676-3777 或网址：www.washingtonrelay.com。
- 如您在创建、访问（登录、密码或电子邮件问题）或完成申请（错误提示）时遇到技术问题，请拨打免费电话 (855) 524-5627。
- 联系我们：如您对本职位有任何疑问，请联系我们： recruitment@oic.wa.gov。
SeattleCH Job Analysis
💡 Smart Summary
Original Job Description
Description
***This position is open to OIC internal candidates only***
Make a Difference: Protect Consumers & Join Our Dynamic Team!
The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Regional Training Consultant (HIA1) position. This role is within the SHIBA program under the Consumer Protection Division and is currently remotely based until an OIC duty station is established in Whatcom County – Bellingham Area.
We are an employer of choice! Here’s why:
- Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
- Impactful career: Make a daily difference in the lives of countless Washingtonians.
- Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
- Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.
About the Position
Are you ready to help shape the future of healthcare education in Washington? We’re excited to announce an opportunityto join the Statewide Health Insurance Benefits Advisors (SHIBA) program as a Regional Training Consultant – Health Insurance Advisor 1 (HIA-1). This is your chance to be part of something fresh and impactful, helping to expand SHIBA’s reach and strengthen the support we provide to communities statewide. We’recommitted to servicing the diverse needs of the people of Washington.
In this dynamic and mission-driven role, you’ll be at the forefront of empowering Washington residents with the knowledge they need to navigate Medicare and other healthcare coverage options. You’ll collaborate with a dedicated team of professionals to train, mentor, and support SHIBA volunteers and Volunteer Coordinators across the state—building capacity and driving excellence in service delivery.
As a key ambassador for the program, you’ll conduct engaging training sessions, provide technical assistance on complex cases, and lead public education initiatives that help individuals make informed decisions about their health coverage. You’ll also foster strategic partnerships with public and private stakeholders to help broaden SHIBA’s impactand bring innovative solutions to the communities that need them most.
If you’re passionate about healthcare access, education, and community service—and want to be part of a growing, collaborative, and forward-thinking team—this is the role for you.
This position will cover the following counties including but not limited: Whatcom, Skagit, Snohomish, San Juan, Island, and Kitsap Counties. Frequent travel required.
This recruitment may be used to establish a qualified pool of candidates for Health Insurance Advisor 1 vacancies in the next sixty days.
This is a Washington General Service position. The monthly salary range for this position is $5,137 - $6,906.
Benefits & Perks- Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
- Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
- Wellness programs: Invest in your well-being with on-site resources and initiatives.
- Work-life balance: Flexible schedules with telework opportunities.
- Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
- Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
- And more! Explore our website for additional benefits: https://www.insurance.wa.gov
Duties
The duties of the position include but are not limited to:
Training and Educating Volunteers
- Deliver Basic and Continuing Education training to SHIBA volunteers and other counselors, both in-person and virtually.
- Assess volunteer readiness and provide technical assistance, especially for complex cases.
Supporting Volunteer Coordinators
- Assist Volunteer Coordinators with strategies for recruitment, retention, and performance management.
- Monitor compliance with contracts and review Sponsor performance to share best practices and drive improvements.
Building Partnerships and Outreach
- Collaborate with community partners to expand SHIBA's reach, including delivering public presentations and seminars on healthcare options.
- Coordinate outreach programs like “Welcome to Medicare” and maintain accurate records in the STARS database.
Consulting and Serving as a Subject Matter Expert (SME)
- Provide consultations to consumers on healthcare coverage and assist volunteers with complex cases.
- Serve as a SME, reviewing training materials and supporting the team in delivering high-quality education.
Contact Us: For inquiries about this position and its full duties, please contact us at Recruitment@oic.wa.gov and add the requisition number 2026-04183 and job name to the subject line of your email.
Qualifications
Required Qualifications:
- Six years’ experience* with community development, adult training, and/ or volunteer management.
- Basic level skills in Microsoft Outlook, Word, PowerPoint and Excel.
- Demonstrated experience effectively facilitating meetings or designing training for at least one virtual platform (e.g., Zoom, Teams, etc.).
Academic Degree Equivalency Chart
| Degree | Years of Relevant Experience Equivalency |
| Associate’s Degree | 2 years of experience |
| Bachelor's Degree | 4 years of experience |
| Master’s Degree | 5 years of experience |
*A bachelor’s degree with focus in business administration, public administration, public health, health administration or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for up to four (4) years of relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.
Preferred/Desired Qualifications:- Proficient** in the Spanish speaking language.
- Demonstrated contributions to building a high-performing team of professional colleagues.
- Experience developing partnerships with diverse communities.
- Demonstrated experience managing projects, contracts and/or instructional design.
- Advanced-level skills utilizing Microsoft Word, PowerPoint, and Excel.
**Must complete a proficiency assessment through the American Council for the Testing Foreign Languages (ACTFL) for the Spanish language. Employees receiving assignment pay for using a non-English language in the performance of their duties are required to be tested to ensure oral proficiency in that language using the ACTFL. The ACTFL is not an interpretation or translation assessment. It assesses proficiency in the world language to function as a bilingual employee as described in federal guidelines.
Ready to join us?Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!
Submit your application today and take the first step towards a rewarding career at the OIC!
Cover Letter: Required
Resume: Required
Supplemental Information
- This position is represented by the Washington Federation of State Employees (WFSE).
- Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).
- State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
- If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with HIA1_2026-04183 in the subject line. Please do not attach the DD214 to your application materials. Please black out personally identifiable data such as social security numbers.
- The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.
- If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.
- Contact us: For inquiries about this position, please contact us at recruitment@oic.wa.gov.
