SeattleCH 工作分析
💡 智能摘要
原始职位描述
说明
我们致力于通过我们的价值观培养一种归属感的文化：
尊重 | 信任 | 多样性 | 包容 | 公平
在 执照部门（DOL）， 我们认识到工作与生活平衡的重要性，并努力营造一种文化，让员工感到被重视和尊重。我们的员工受到信任，并被鼓励参与影响其工作的流程改进，为我们的客户提供价值，并帮助建立公众对我们政府的信任。
作为华盛顿州最具可见性的州级机构和第二大收入来源，我们每年与超过600万名居民互动，并收取近30亿美元的税款和费用。我们深知我们的服务对居民的日常生活至关重要，使他们能够生活、工作、驾驶并蓬勃发展。我们深感这一责任，并致力于为每一位居民提供公平且有意义的服务访问机会。
你是否能够建立信任、让他人感到安心，并在处理敏感对话时以专业和谨慎的态度客观地收集信息？如果是，我们邀请你申请！
职责
作为人力资源调查员，你的工作将包括开展与员工不当行为相关的无偏见职场调查。这些调查可能包括歧视、职场暴力、报复、性骚扰、合理怀疑和盗窃等指控。你将制定访谈问题，撰写全面的调查报告并提出客观结论，并根据调查过程中获得的证据起草纪律处分信及相关文件。你的积极倾听能力将至关重要，因为你将采访投诉人、被投诉人、证人及其他相关人员，并评估信息的相关性和可信度。
你将承担以下部分工作：- 确保调查按时完成并遵循相关程序。
- 保持准确的调查记录。
- 独立撰写和审阅书面调查报告及相关文件。
- 为管理者和主管提供技术培训和研讨会。
- 开展职场调查。
- 解释WACs、RCWs、CBAs以及政策和程序。
- 在任命主管的指导下撰写纪律处分信。
任职资格
- 具备六年（6年）相关领域的人力资源专业工作经验。
- 具备两年（2年）使用 Microsoft 套件办公产品（包括 Excel、Work、One Note、Outlook 和 Teams）的经验。
- 具备一年（1年）开展调查或事实查明工作的经验，包括起草正式信函和/或报告；具备强大的文件记录、分析和信息收集能力。
- 能够：
- 理解并遵循机构价值观（尊重、信任、多元、公平与包容），并通过行为和决策体现这些价值观。
- 推动和支持一个尊重、公平与包容的工作环境，惠及所有员工。
- 推动和支持对客户提供尊重、公平与包容的服务。
- 采取行动，持续学习与成长。
- 采取行动，满足他人的需求。
可能有助于脱颖而出的条件：
- 专业人力资源认证（SPHR、PHR、SHRM）。
- 由认可或认可机构颁发的专业调查认证。
- 解释法律、规则和政策的经验。
- 与工会建立协作关系并应对工会化工作环境的经验。
- 该职位需至少在办公室工作两天（2天）或更多，具体视业务需求而定。
- 需要能够州内出差，有时需过夜。
- 在新员工入职前，将进行入职前背景调查，包括犯罪记录历史。背景调查所得信息不一定会影响录用，但将在评估申请人是否适合并有能力胜任该职位时予以考虑。
补充信息
- 请选择本职位公告顶部的应用按钮。
- 请使用A添加附件选项，上传以下文件：
- A 求职信，详细说明您的资格，并提供具体事例，以展示您能够履行职位描述中列出的职责。
欢迎您在申请材料中包含您希望被称呼的姓名和代词，我们在与我们获奖的多元化和包容性组织互动时将尊重您的选择。
我们重视多样化的观点和人生经历。
我们雇佣并服务所有背景的人群，包括有色人种、移民、难民、女性、LGBTQ+、残疾人和退伍军人。我们重视每位员工为工作带来的独特特质和能力。通过包容性员工队伍的多样化视角，我们将打造一个更加尊重、高效和团结的团队，以更好地服务于华盛顿州的公众。
为享受退伍军人/现役军人配偶优先考虑政策，请通知 招聘人才团队。请使用包含本招聘标题的邮件主题。
我们不使用E-Verify系统；因此，我们无法提供STEM领域的Optional Practical Training（OPT）机会。如需更多信息，请访问 www.uscis.gov。
被华盛顿州劳工局（DOL）录用的候选人必须具备无需雇主赞助签证的工作授权，无论现在还是未来。
SeattleCH Job Analysis
💡 Smart Summary
Original Job Description
Description
We are dedicated to growing a culture of belonging through our values:
Respect | Trust | Diversity | Inclusion | Equity
At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.
As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.
Are you able to build trust, put people at ease, and gather information objectively while navigating sensitive conversations with professionalism and discretion? If so, we invite you to apply!
Duties
As an HR Investigator you will spend your time conducting unbiased workplace investigations related to employee misconduct. These investigations could include allegations of discrimination, workplace violence, retaliation, sexual harassment, reasonable suspicion, and theft. You will develop interview questions, prepare comprehensive investigative reports with objective findings, and draft disciplinary letters and related correspondence based on the evidence obtained during the investigation process. Your active listening skills will be critical as you will interview complainants, respondents, witnesses, and other involved parties and assess information for relevance and credibility.
Some of what you will do:- Ensure timelines are met and procedures are followed in investigations.
- Maintain accurate investigative records.
- Independently compose and review written investigation reports and correspondence.
- Conduct technical training and workshops for managers and supervisors.
- Conduct workplace investigations.
- Provide interpretation and explanation of WACs, RCWs, CBAs, and Policies and Procedures.
- Write disciplinary letters with the direction of the Appointing Authority.
Qualifications
- Six (6) years of professional relevant professional human resource experience.
- Two (2) years of experience using Microsoft Suite office products including Excel, Work, One Note, Outlook, and Teams.
- One (1) year of experience conducting investigations or fact findings to include drafting formal letters and/or reports; applying strong documentation, analysis, and information gathering skills.
- The ability to:
- Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
- Promote and support a respectful, equitable, and inclusive workplace for all employees.
- Promote and support respectful, equitable, and inclusion delivery of services to customers.
- Take action to learn and grow.
- Take action to meet the needs of others.
What may help set you apart:
- Professional Human Resource Certification (SPHR, PHR, SHRM).
- Professional investigation certification from an accredited or recognized organization.
- Experience interpreting laws, rules, and policies.
- Experience building collaborative relationships with unions and navigating unionized work environments.
- This position is expected to work at a minimum of two (2) days in-office or more as business needs arise.
- The ability to travel statewide, sometimes overnight.
- Prior to a new hire, a pre-employment screening including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
Supplemental Information
- Select the "Apply" button at the top of this job announcement.
- Using the "Add attachments" option please attach the following:
- A cover letter detailing your qualifications for the role and providing specific examples that illustrate your ability to fulfill the responsibilities outlined in the job description.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
We value diverse perspectives and life experiences.
We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.
To take advantage of veteran/military spouse preference, please notify the Talent Acquisition Team. Use a subject line that includes the title of this recruitment.
We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.
Candidates who are offered a job with DOL must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
