SeattleCH 工作分析
💡 智能摘要
原始职位描述
说明
DSHS WSH 长期护理调查员 - 质量协调员
西部州立医院’s Gage Center 正在寻找一名质量协调员（也称为长期护理调查员），以支持在住院精神科医院环境中认证、认可和绩效改进工作。
该职位的主要职责是审查和评估住院精神科治疗实践、医疗记录文档以及物理环境，以确保护理符合认证、认可和医院政策标准。该职位将积极与医院领导层和临床团队合作，强化以患者为中心的护理，实施质量保证监控系统，并推动持续改进。
在该工作地点每周至少工作三天的岗位机会，可能有资格获得额外 5% 的加薪，此外还有 advertised salary（广告薪资）。 Pierce County 员工可获得 Orca 卡用于交通需求。
你将从事以下工作：- 协助 Gage Center 实现并保持监管合规性。
- 定期进行记录、程序和合规性审计/追踪，确保符合政策、标准和法规。
- 识别和分析质量保证数据，以发现趋势、错误或需要改进的领域。
- 协助制定和实施质量改进策略，以解决已识别的差距，提高效率和患者护理水平。
- 协助培训和教育医院员工有关质量保证实践和最佳做法，以确保标准的一致应用。
- 协助培养一种以患者安全为优先、减少医疗错误并致力于持续改进护理质量的文化。
- 准备与质量保证活动相关的报告和文件。
- 向各学科提供有关质量保证事项的指导和支持。
- 参与质量改进计划，以提升患者护理水平。
谁适合申请？
申请人必须了解质量保证系统和结构化的绩效改进方法，以评估合规性并加强护理服务。此外，申请人应展示对联合委员会标准、医疗补助和医疗补助服务中心参与条件以及适用于住院精神科护理的州法规的熟悉程度。
并满足以下任一条件：
拥有社会工作、言语病理学、职业或物理治疗、心理学、特殊教育、营养学、社会学、行为健康或相关领域的硕士学位*，并且拥有两年以上在规划、管理、许可、监督或提供社会或健康服务计划方面的专业经验。
或
具备学士学位，并且拥有两年以上与为有发展障碍、身体障碍和/或心理健康问题的人群提供社会和健康服务相关的工作经验。
或
拥有八年以上与为有发展障碍、身体障碍和/或心理健康问题的人群提供社会和健康服务相关的工作经验。
请注意：
- *在获得上述领域之一的学士学位的前提下，可将两年额外的合格经验用于替代硕士学位。
- 社会工作学位必须来自经 社会工作教育委员会认可的教育项目。
- 对于需要成功完成联邦要求的基本认证调查员培训、基本和高级州调查员培训以及完成批准的访谈技术课程的选定职位。
- 负责调查养老院的员工必须参加联邦政府提供的基本长期护理调查员培训，并在获得认证前成功完成调查员最低资格考试及所有必要的联邦培训。
我们寻找的其他知识、技能和能力：
- 监管知识：熟悉联合委员会标准、医疗保险与医疗补助服务中心参与条件，以及适用于住院精神护理的适用州法规。
- 质量改进方法：理解质量保证系统和结构化的质量改进方法，以评估合规性并加强护理服务。
- 基于证据的心理健康实践：熟悉住院精神治疗标准和以患者为中心的护理原则。
- 组织原则：了解医院系统如何运作，以及如何在既定的沟通结构内协调合规性监控工作。
- 分析评估能力：能够将书面记录与观察到的实践进行比较，评估数据，并识别改进机会。
- 沟通能力：能够清晰地口头和书面表达，准备详细的审计报告，并使用适当的组织沟通渠道。
- 协调与计划能力：具备组织工作、与主管和部门领导协调以及支持医院范围合规计划的技能。
- 技术熟练度：具备使用 Microsoft Word、Outlook、Excel 和基于网络的系统进行数据分析和准备审计报告的经验。
您有兴趣吗？ 现在就申请吧！
请确保您的申请材料清楚地展示您如何满足该职位所需的资格和技能。我们根据提供的信息筛选申请，因此您的经验和技能必须完整描述。请在申请中包含以下内容：
- 一份当前的简历。
- 一封针对该职位和职责，具体说明您的知识、技能和经验的求职信。
- 三份专业参考人信息，包括他们的电子邮件和联系电话。
有问题吗？ 请发送电子邮件联系DSHS招聘专员Georgina Pringle Georgina.Pringle@dshs.wa.gov 并在邮件中注明职位编号01003。
社会与健康服务部（DSHS）的愿景是让人们通过获得社会服务来塑造自己的生活，这要求我们团结一致，拥有归属感、共同目标、共享价值观和有意义的工作。对我们机构愿景至关重要的是，您在与DSHS合作时，应秉持公平、可及性和社会正义的承诺。我们致力于支持所有华盛顿州居民，包括黑人、原住民和有色人种，有身体、行为健康和智力残疾的人士，老年人，LGBTQIA+群体成员，移民和难民，以及正在建立财务安全的家庭。
补充信息
在新员工入职前，可能会进行背景调查，包括犯罪记录。背景调查所得信息不一定会影响雇佣决定，但将在评估申请人是否适合并具备胜任该职位的能力时予以考虑。本公告可用于填补多个职位空缺。员工在执行州务时驾驶，必须持有有效的驾驶执照。员工使用私人车辆执行州务时，必须为其私人车辆购买第三者责任保险。
华盛顿州社会与健康服务部是平等就业机会机构，不会在任何就业领域、其项目或服务中基于年龄、性别、性取向、性别、性别认同/表达、婚姻状况、种族、宗教、肤色、国籍、宗教信仰、政治立场、军方状态、荣誉退伍军人、越战时期、近期退伍或其它受保护退伍军人状态、任何感官、精神或身体残疾的存在，或残疾人使用经过训练的导盲犬或服务犬，基于等薪或基因信息而进行歧视。如您需要在申请过程中或本职位公告中获得其他格式的协助，请联系招聘专员，电话（360）725-5810。聋人或听力障碍的申请人可通过华盛顿州转接服务拨打7-1-1或1-800-833-6384进行联系。
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SeattleCH Job Analysis
💡 Smart Summary
Original Job Description
Description
DSHS WSH Long Term Care Surveyor - Quality Coordinator
Western State Hospital’s Gage Center is seeking a Quality Coordinator, also known as a Long Term Care Surveyor, to support certification, accreditation, and performance improvement efforts within an inpatient psychiatric hospital setting.
The primary focus of this role is to review and evaluate inpatient psychiatric treatment practices, medical record documentation, and the physical environment to ensure care meets accreditation, certification, and hospital policy standards. This position works proactively with hospital leadership and clinical teams to strengthen patient-centered care, implement quality assurance monitoring systems, and promote continuous improvement.
Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary. Pierce County employees are eligible to receive an Orca Card for transportation needs.
Some of what you'll do:- Assist the Gage Center in achieving and maintaining regulatory compliance.
- Perform regular audits/tracers of records, procedures, and compliance with policies, standards, and regulations.
- Identify and analyze quality assurance data to identify trends, errors, or areas needing improvement.
- Help create and implement quality improvement strategies to address identified gaps and enhance efficiency and patient care.
- Assist with training and educating hospital staff on quality assurance practices and best practices to ensure consistent application of standards.
- Help foster a culture that prioritizes patient safety, reduces medical errors, and aims for continuous improvement in the quality of care provided.
- Prepare reports and documentation related to quality assurance activities.
- Provide guidance and support to disciplines on quality assurance matters.
- Participate in quality improvement initiatives to enhance patient care.
Who should apply?
Applicants must have an understanding of quality assurance systems and structured performance improvement approaches to evaluate compliance and strengthen care delivery. Additionally, applicants should demonstrate a working knowledge of Joint Commission standards, Centers for Medicare & Medicaid Services Conditions of Participation, and applicable state regulations governing inpatient psychiatric care.
AND meet one of the following criteria:
A master’s degree* in social work**, speech pathology, occupational or physical therapy, psychology, special education, nutrition, sociology, behavioral health, or allied field, AND two years of professional experience in planning, administering, licensing, monitoring or delivering social or health service programs.
OR
A bachelor’s degree AND two years of professional/practical experience working with people delivering social and health services or experiencing developmental disabilities, physical disabilities, and/or mental health challenges.
OR
Eight years of professional/practical experience working with people delivering social and health services and/or experiencing developmental disabilities, physical disabilities, and/or mental health challenges.
Please note:
- *Two additional years of qualifying experience will substitute for the master’s degree provided a bachelor’s degree in one of the above mentioned fields has been achieved.
- **A degree in Social Work must be from an educational program accredited by the Council on Social Work Education.
- For selected positions required to successfully complete the federally required basic certification surveyor training, the basic and advanced state investigator training and completion of approved interviewing technique course.
- Employees in positions surveying nursing homes will be required to participate in the Basic Long Term Care Surveyor training provided by the federal government and must successfully complete the Surveyor Minimum Qualification test and all required federal training prior to being certified.
Additional knowledge, skills and abilities we are looking for:
- Regulatory knowledge: Working knowledge of Joint Commission standards, Centers for Medicare & Medicaid Services Conditions of Participation, and applicable state regulations governing inpatient psychiatric care.
- Performance improvement methodology: Understanding of quality assurance systems and structured performance improvement approaches to evaluate compliance and strengthen care delivery.
- Evidence-based mental health practice: Familiarity with inpatient psychiatric treatment standards and patient-centered care principles.
- Organizational principles: Knowledge of how hospital systems function and how to align compliance monitoring efforts within established communication structures.
- Analytical evaluation: Ability to compare written documentation with observed practice, evaluate data, and identify opportunities for improvement.
- Communication skills: Ability to speak and write clearly, prepare detailed audit reports, and use appropriate organizational communication channels.
- Coordination and planning: Skill in organizing work, coordinating with supervisors and department leaders, and supporting hospital-wide compliance initiatives.
- Technical proficiency: Experience using Microsoft Word, Outlook, Excel, and web-based systems to conduct data analysis and prepare audit reports.
Interested? Apply today!
Please ensure your application materials clearly demonstrate how you meet the required qualifications and skills for this position. We screen applications based on the information provided, so it is important that your experience and skillset are fully described.Please include the following with your application:
- A current resume.
- A letter of interest specifically addressing the knowledge, skills, and experience you have related to the job and duties.
- Three professional references, including their email and phone number to contact.
Questions? Email DSHS Recruiter, Georgina Pringle at Georgina.Pringle@dshs.wa.gov and reference job number 01003.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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