SeattleCH 工作分析
💡 智能摘要
原始职位描述
说明
我们致力于通过我们的价值观培养一种归属感的文化：
尊重 | 信任 | 多样性 | 包容 | 公平
A在 执照部门（DOL），我们认识到工作与生活平衡的重要性，并努力营造一种让员工感到被重视和尊重的文化。我们的员工受到信任，并被鼓励参与影响其工作的流程改进，为我们的客户创造价值，并帮助建立公众对我们政府的信任。
作为华盛顿州最具可见性的州机构之一，同时也是第二大税收收入来源，我们每年与超过600万居民互动，并收取近30亿美元的税收和费用。我们深知我们的服务对客户日常生活的重要性，使他们能够生活、工作、驾驶并蓬勃发展。我们深知这一责任，并致力于为每位居民提供公平且有意义的服务访问机会。
职责
作为重型卡车驾驶执照（CDL）技能测试考官，您将在促进道路安全方面发挥关键作用，确保重型卡车驾驶执照（CDL）技能考试公平、一致地进行，并符合所有适用的法规和标准。在这个职位上，您将提供专业、以客户为中心的测试服务，为每位申请者提供公平且积极的考试体验。凭借您的专业知识和判断力，您将评估候选人的驾驶能力，并确保只有符合条件的申请者才能通过执照发放流程。这是一个通过确保商业驾驶员具备安全、负责任地操作商业车辆所需的知识、技能和能力，从而对公共安全产生积极影响的机会。
您将承担的部分职责包括：- 确保考试支持准确的执照分类、附加资格和限制。
- 确定申请人的资格和能力。
- 提供公平、专业且以客户为中心的测试服务。
- 保持准确且符合规定的执照记录和考试文件，以支持及时且准确的CDL发放。
- 通过维护安全、保密、有效且功能正常的考试地点和工作环境，支持CDL考试地点的运营准备。
- 通过独立前往指定的考试地点，协助满足全州范围内的考试需求。
资格要求
您将带来以下内容：
五年（5年）从事或评估州认证的商业驾驶执照技能测试的经验。
并且
五年（5年）的驾驶经验，其中两年必须包括驾驶A类车辆。
最多两年的相关教育和经验可以按年替代工作经验。
工作经验必须包括：
- 有效的华盛顿州A类商业驾驶执照。
- 两年（2年）的客户服务经验，其中包括解释政策/程序及州和/或联邦法规。
- 熟悉使用Microsoft Word、Outlook、Excel以及基于网络的应用程序。
- 能够：
- 通过行为和决策理解并遵循机构价值观，即尊重、信任、多样性、公平与包容。
- 促进和支持一个尊重、公平、包容的工作环境，以保障所有员工的权益。
- 促进和支持对客户公平、包容、尊重的服务交付。
- 采取行动学习和成长。
- 采取行动满足他人的需求。
以下内容可能帮助您脱颖而出：
- 在个人驾驶执照培训项目、评分实践或考试管理方面有经验。
- 在CDL培训项目、评分实践或评估商业驾驶员技能培训方面有经验。
- 了解并具备操作各种类型商业车辆（包括A类和B类车辆）的经验，包括乘客和校车附加资格。
- 了解联邦法规（40CFR）、华盛顿州修订法典（RCW）、华盛顿州行政法典（WAC）、AAMVA标准以及劳工部（DOL）关于商业驾驶执照的政策和程序。
- 在困难或压力较大的情况下，具备开展评估并做出独立判断的能力。
雇佣附加条件：
入职前要求：
抽象驾驶记录和犯罪记录历史
毒品/酒精筛查
毒品和酒精历史记录请求
有效的医疗检查员证书
安全与绩效历史记录请求
入职后要求：
基于指纹的背景调查
持续的随机毒品/酒精筛查
根据联邦机动车安全运输法规（49 CFR 391.21），所有希望驾驶商业车辆的申请人需列出过去三年的所有就业情况。此外，如果申请人之前曾驾驶过商业车辆，还需提供过去七年的工作经历（总计十年）。任何超过一个月的就业空缺必须作出解释。
在正式入职前，将进行包含犯罪记录历史的入职背景调查。背景调查所得信息不一定会影响雇佣决定，但将作为评估申请人是否适合并有能力胜任该职位的重要参考。
此外，作为雇佣条件之一，该职位还要求进行基于指纹的犯罪记录背景调查。指纹将用于查询联邦调查局（FBI）的犯罪记录。 您将有权审查并质疑通过联邦调查局（FBI）获得的任何记录。
有效的华盛顿州（WA）驾驶执照或无限制的商用车驾驶执照（CDL）。
能够根据工作需要在全州范围内出差。
补充信息
加入我们，共同改变政府提供服务的方式，并帮助打造对多样性和包容性承诺与卓越的遗产！
- 请在本职位公告顶部选择“申请”按钮。
- 附上一份当前的：
- 一封说明您相关经验以及您对该职位感兴趣的原因的求职信。
我们重视多样化的观点和人生经历。
我们雇佣并服务所有背景的人群，包括有色人种、移民、难民、女性、LGBTQ+、残疾人和退伍军人。我们重视每位员工为工作带来的独特特质和属性。通过多元化和包容性员工队伍的多样视角，我们将打造一个更加尊重、高效和团结的团队，以更好地为华盛顿州的公众服务。
退伍军人/现役军人配偶优先通知
华盛顿州执照管理局是平等机会雇主，不会因年龄、性别（包括性别认同）、婚姻状况、性取向、种族、宗教、信仰、肤色、国籍、荣誉退伍军人或现役军人身份，或任何感官、精神或身体残疾，或由残疾人使用的导盲犬或服务动物而有所歧视。
需要在申请过程中、招聘过程中或需要该职位公告的替代格式的人员，可联系人力资源办公室，电话360-902-4000，或发送电子邮件至HRRecruit@dol.wa.gov。聋人或听力障碍人士可通过视频电话联系我们的手语翻译，电话360.339.7344。
我们不使用E-Verify系统，因此我们无法延长STEM领域的 Optional Practical Training（OPT）。如需更多信息，请访问www.uscis.gov。
SeattleCH Job Analysis
💡 Smart Summary
Original Job Description
Description
We are dedicated to growing a culture of belonging through our values:
Respect | Trust | Diversity | Inclusion | Equity
At the Department of Licensing (DOL),we recognize the importance of work life harmony and work hard to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.
As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.
Duties
As a CDL Skills Test Examiner, you will play a vital role in promoting roadway safety by ensuring commercial driver license (CDL) skills examinations are conducted fairly, consistently, and in compliance with all applicable regulations and standards. In this role, you will deliver professional, customer-focused testing services that provide every applicant with an equitable and positive testing experience. Using your expertise and sound judgment, you will evaluate candidates' driving abilities and ensure that only qualified applicants advance through the licensing process. This is an opportunity to make a meaningful impact on public safety by helping ensure that commercial drivers possess the knowledge, skills, and abilities necessary to operate commercial vehicles safely and responsibly on our roadways.
Some of what you will do:- Ensure examinations support accurate license classifications, endorsements, and restrictions.
- Determine applicant eligibility and competency.
- Deliver equitable, professional, and customer-focused testing services.
- Maintain accurate and compliant licensing records and examination documentation to support timely and accurate CDL issuance.
- Support operational readiness of CDL testing locations by maintaining safe, secure, valid, and functional testing sites and work environments.
- Support statewide CDL testing operations through independent travel to assigned testing locations to assist with statewide testing needs as assigned.
Qualifications
What you will bring:
Five (5) years of experience conducting or evaluating state certified commercial driver license skill tests.
AND
Five (5) years of driving experience, two years of which must include driving class A vehicles.
A combination of up to two (2) years of relevant education and experience may substitute year for year for experience.
Experience must include:
- A valid Washington State class A Commercial Drivers' License.
- Two (2) years of customer service experience which includes explaining policies/procedures and state and/or federal regulations.
- Experience with Microsoft Word, Outlook, Excel, and web based applications.
- The ability to:
- Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
- Promote and support a respectful, equitable, and inclusive workplace for all employees.
- Promote and support respectful, equitable, and inclusive delivery of services to customers.
- Take action to learn and grow.
- Take action to meet the needs of others.
What may help set you apart:
- Experience in personal driver license training programs, scoring practices, or test administration.
- Experience with CDL training programs, scoring practices, or evaluating commercial driver skills training.
- Knowledge and experience in the operation of various types of commercial vehicles including Class A and Class B vehicles, with Passenger and School Bus endorsements.
- Knowledge of Federal regulations (40CFR), Revised Code of Washington (RCW), Washington Administrative Codes (WAC), AAMVA standards and DOL policies and procedures regarding commercial driver licenses.
- Proven ability to conduct evaluations and make sound independent decisions in difficult or stressful situations or under pressure.
Additional Conditions of Employment:
Pre-hire requirements:
Abstract Driver Record and criminal record history
Drug/Alcohol Screening
Drug and Alcohol History Records Request
Valid Medical Examiners Certificate
Safety and Performance History Records Request
Post-hire requirements:
Fingerprint-based Background Check
Ongoing random Drug/Alcohol Screening
The Federal Motor Carrier Safety Regulations (49 CFR 391.21) require that all applicants wishing to drive a commercial vehicle list all employment for the last three years. In addition, if they have driven a commercial vehicle previously, they must provide employment history for an additional seven years (for a total of ten years). Any gaps in employment in excess of one month must be explained.
Prior to new hire, a preemployment check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
In addition, an acceptable fingerprint based criminal history background check is also required for this position, as a condition of employment. Fingerprints will be used to check the criminal history records of the FBI. You will have the capability to review and challenge any record through the FBI.
Valid WA driver license or CDL without restriction.
The ability to travel statewide based on business needs.
Supplemental Information
Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!
- Select the apply button at the top of this job announcement.
- Attach a current:
- A cover letter explaining your experience as it relates to this position and why you are interested in this opportunity.
We value diverse perspectives and life experiences.
We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.
Veteran/Military Spouse Preference Notice
The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.
Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email HRRecruit@dol.wa.gov. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.
We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visitwww.uscis.gov.
