SeattleCH 工作分析
💡 智能摘要
原始职位描述
说明
关于机构及部门：
The 华盛顿州巡逻队 致力于成为公平就业的机构，并努力营造一个鼓励每个人展现真实自我、开放沟通并勇敢行动的环境。华盛顿州巡逻队（WSP）通过创新的招聘和保留策略，致力于推动公平和公正的招聘、培训和晋升实践。
The 电子服务部（ESD） 支持所有目标，最直接的是通过改善WSP业务与技术部门之间的协作成果，持续提升和强化机构基础设施和业务流程，采用一致的规划流程，增强业务连续性能力，并提供全州范围内的高质量通信服务。
职责
场地支持科为华盛顿州巡逻队（WSP）及其关键任务的语音和数据通信系统提供日常支持。这些系统不仅支持WSP，还支持其合作伙伴机构和其他公共安全客户。区域主管负责监督所分配人员，管理特定项目，并负责所分配区域的总体预防性维护。该职位还需协调排班以减少加班和差旅，解决区域人员的培训需求，向ESD管理层及受影响的机构通报系统停机信息，并直接监督6名STS职位。
我们的新同事将能够：
- 规划、分配并审查员工的工作，调整任务和排班以维持充足的人力配置并应对工作量的波动。
- 该职位在区域内的区级与部门指挥人员与ESD之间担任联络人。
- 确保区域人员遵守所有机构政策和实践。
- 确保员工按照适当的程序、标准和最佳实践执行其职责。
- 评估员工绩效并制定绩效发展计划（PDP）。
- 评估员工的培训需求，并安排或提供培训。
- 通过纠正措施、辅导、指导和认可来解决员工问题。
- 确保由所分配人员完成区域内的所有计划预防性维护任务。
- 在支持ESD业务目标的复杂、大规模技术项目中担任管理顾问、技术负责人或指定项目经理，包括预算、资源管理、部署和验收等阶段。
- 审核并处理员工的时间与活动系统（TAS）
资格要求
必备资格要求：
- 需拥有以下领域之一的学士学位：电子工程、信息技术、数学或物理。
- 在电子或电气工程领域的工作经验及/或技术培训，可按年替代教育要求。
- 具备四年以上在高度技术性的电子通信或信息技术领域的经验。
- 具备两年的监督或领导经验。
- 具备一年的项目管理经验。
华盛顿州巡逻队不提供移民赞助；因此，申请人必须具备无需雇主赞助的工作许可。
为什么选择加入华盛顿州巡逻队？
- 通过提供灵活的工作时间及大部分职位的远程办公选项，实现健康的工作与生活平衡。
- 一个基于婴儿与父母依恋关系及母乳喂养新生儿长期健康价值的“婴儿在职计划”。
- 持续成长与发展的机会。
- 有机会为社区服务并通过有意义的工作产生积极影响。
- 提供认可退伍军人及/或军属的就业机会，依据州长行政命令19-01。
- 符合 公共贷款豁免计划。
补充信息
SeattleCH Job Analysis
💡 Smart Summary
Original Job Description
Description
About the Agency & Division:
The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.
The Electronic Services Division (ESD) supports all goals, most directly sustain and enhance agency infrastructure and business processes, by improving collaboration outcomes between WSP business and technology divisions, using consistent planning processes, increasing business continuity capabilities, and providing quality communication services statewide.
Duties
The Field Support Section provides day to day support to the WSP and it's mission critical voice and data communications systems. These systems support not only the WSP, but it's partner agencies and other public safety customers. The region supervisor is responsible for supervising assigned personnel, managing specific projects, and overall preventive maintenance for the assigned region. This position also coordinates schedules to minimize overtime and travel, addresses training needs for region personnel, communicates system outage information to ESD management and affected agencies, and has direct supervision of 6 STS positions.
Our new teammate will be able to:
- Plans, assigns, and reviews work of staff, adjusting assignments and schedules to maintain adequate staffing levels and respond to fluctuating workloads.
- Position serves as Liaison between district and division command staff within their region and ESD.
- Ensure all agency policies and practices are followed by regional personnel.
- Ensure employees conduct their duties by following appropriate procedures, standards, and best practices.
- Evaluates employee performance and prepares performance develop plan (PDP).
- Assesses training needs of staff and arranges for or provides instruction.
- Resolves staff issues through corrective actions, counseling, mentoring and recognition.
- Ensures completion of all scheduled preventative maintenance for equipment located within the region by assigned personnel.
- Serves as management advisor, technical lead, or assigned project manager on complex, large scale technology projects in support of ESD's business objectives to include budgeting, scheduling resource management, roll out, and acceptance phases.
- Review and process employee Time and Activity System (TAS)
Qualifications
Required Qualifications:
- A Bachelor's degree in one of the following: electronics engineering, information technology, mathematics or physics.
- Additional experience and/or technical training in electronics or electrical engineering may be substituted for educational requirements on a year for year basis.
- Four years of experience in highly technical electronic communications or Information Technology field.
- Two (2) years of supervisory or lead experience.
- One (1) year of project management experience.
The Washington State Patrol does not provide immigration sponsorship; therefore, applicants must possess work authorization that does not require employer sponsorship.
Why work for the Washington State Patrol?
- A healthy life/work balance by offering flexible schedules and telework options for most positions.
- An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
- Continuous growth and development opportunities.
- Opportunities to serve your community and make an impact through meaningful work.
- Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
- Qualification for the Public Loan Forgiveness Program.
