SeattleCH 工作分析
💡 智能摘要
原始职位描述
岗位描述
华盛顿公用事业与运输委员会
尊重。专业。诚信。问责。
机构记录官员
（项目专员4级）
薪资考虑:
该职位的薪级A为每年63,252美元，薪级L为82,872美元。薪资范围的上限，即薪级M为84,984美元，通常是基于服务年限的薪级。所有员工在被分配到其永久薪资范围的薪级L后六年（6年）内将晋升至薪级M。
本次招聘截止日期为2026年6月10日23:59。首次筛选申请的日期定于6月3日。为了您的最佳利益，建议尽早申请。
华盛顿公用事业与运输委员会（UTC）保留随时做出招聘决定并/或关闭或延长本次招聘的权利。本次招聘的申请可能用于填补未来60天内开放的类似职位。
机会:
华盛顿公用事业与运输委员会（UTC）正在寻找一位充满活力、注重细节的领导者，担任我们的下一位 机构记录官员 （项目专员4级） ，在记录管理部门工作。这是一个高关注度的职位，您将负责塑造UTC如何管理、保护并向公众和决策者提供关键信息。您将主导我们的案件管理系统和电子提交门户，确保符合公开记录法和行政程序法，并监督委员会记录的整个生命周期。从指导复杂的公开记录请求到协调公开会议，您的工作将直接支持政府的透明度、问责制和公众信任。
除了管理系统和政策，您还将领导并培养一支专业的记录团队，营造准确、协作和持续改进的文化。您将作为UTC在记录合规方面的主要联络人，与领导层合作优化流程，并提供培训以增强整个委员会对记录管理的理解。这是一个适合那些在领导力、系统思维和公共服务交汇处茁壮成长的人的机会。
混合办公:
虽然这是一个混合办公机会，但成功人选 必须 居住在华盛顿州，并 必须 能够前往华盛顿州莱克西总部大楼报到 每两周工作五（5）天。
差旅：
可能需要在塔克森县内进行本地差旅，以参加培训。
我们的使命：
通过确保投资者所有公用事业和交通运输服务安全、公平、可获得、可靠且价格合理，保护华盛顿州人民。
愿景：
我们致力于为消费者和受监管公司实现公平和公正的结果。我们重视在职场中促进包容性和归属感。
如需了解有关我们福利或在UTC工作的更多信息，请访问我们的 网站。
我们为员工提供的福利：
- UTC致力于营造一个 多样性、公平性、包容性和归属感的环境，同时努力招聘并留住来自我们服务社区的员工队伍。
- 我们重视个人生活与职业生活的健康平衡；提供灵活的工作时间、健康计划以及移动办公/远程办公机会。
- 通过州政府，我们的员工（及其家属）可选择参加医疗、牙科、视力和基础人寿保险。
- 我们提供加入州政府退休计划以及延期报酬计划的机会。
- 全职和兼职员工享有带薪假期，每年还可享受一天带薪个人假期。
职责
你将承担的部分工作内容：
在该职位所承担的多样化职责中，记录官员将：
- 管理工作人员在委员会裁决程序中处理文件和记录的工作，包括送达命令、通知和信件，并分发所有 incoming 诉状。
- 审核案件管理系统中的工作人员录入内容，确保准确性和合规性。
- 制定和维护与案件管理系统和电子提交门户相关的记录管理政策。
- 监督所有与管理记录库存、保存期限、检索和处置正式案件文件及其他官方记录相关的工作人员活动和培训。
- 协助部门记录协调员识别、评估，并在适当的情况下消除或更改独特的记录保存期限安排，以确保保存期限安排的统一性和一致性。
- 作为与州务卿办公室档案处的联络人，确保机构遵守州政府记录政策和程序。
- 为工作人员提供及时且有意义的绩效评估和职业发展机会。
- 实施定期的职业发展、培训和团队建设安排。
- 确保开放会议议程中每一项内容的支持文件上传至 SharePoint 并适当分发，以便内部和外部客户了解并访问委员会在处理这些事项时将考虑的文件。
- 向委员会领导提供建议并咨询，以制定或修订公开会议政策和程序，并实施由此产生的新流程。
- 将公开会议和听证室任务按轮换方式分配给档案中心工作人员。
- 独立审查，确定向员工分发的范围，并处理中等至复杂的公共记录请求。
- 接收符合机构政策和程序以及WAC 480-04《信息与记录公开访问》以及《公共记录法》的复杂公共记录请求。
资格要求
必备资格要求:
所需和期望资格的经验可通过生活经历、志愿服务、正式职业工作或其组合获得。
拥有工商管理、公共管理、法律、公共卫生、卫生管理或密切相关领域的学士学位。
并且
三年（3）或更多年协调或管理以下任何一项的经验：
- 华盛顿州公共披露法律、规则和标准。
- HIPAA或监管要求；或记录管理。
- 管理跟踪系统或大型数据库。
- 撰写函件及其他准法律文件。
或
五年（5）或更多年协调或管理以下任何一项的经验：
- 华盛顿州公共披露法律、规则和标准。
- HIPAA或监管要求；或记录管理。
- 管理跟踪系统或大型数据库。
- 撰写往来函件及其他准法律文件。
- 领导或监督一个团队。
多元、公平与包容（DEI）能力（适用于所有员工）：
- 能够采取行动学习和成长。
- 能够采取行动满足他人的需求。
- EDI 知识、理解与承诺。
- 自我认知。
- 培养互利互信的战略伙伴关系。
- 包容性卓越与盟友精神。
UTC 核心能力（适用于所有员工）：
- 责任感
- 测量成功与改进
- 以客户为中心
- 以结果为导向
- 沟通能力
- 适应力/灵活性
- 自我发展
- 持续流程改进
希望具备的经验、知识、技能与能力：
拥有涉及工商管理或密切相关领域的硕士学历，或在档案与记录管理方面有额外经验。
- 有两年或以上领导团队的经验。
了解并掌握GovQA。 - 熟练使用以下Microsoft Office软件：中级水平：Excel、Word、PowerPoint、SharePoint；中级水平：Outlook。
- 能够搜索和查询数据库以研究请求。
- 熟悉公开会议原则。
- 熟悉法律术语/民事程序。
岗位特定能力要求：
- 有档案与记录管理原则和实践的明确知识。
- 有公共记录法的明确理解和实际操作能力。
- 有公开会议法和行政程序法的明确理解和知识。
- 有以下计算机软件的使用经验：
- MS Excel（或其他电子表格软件），用于创建、修改、打印和格式化电子表格，查找和替换数据，以及使用基本公式和函数；使用模板、样式、自动格式和多个工作表；创建和操作大型或复杂的电子表格，使用复杂的数学公式计算数据，并链接工作表；从其他来源导入数据，筛选列表，并创建和格式化图表和图形。
- 电子文档处理软件，如MS Word，用于创建、格式化、编辑、预览、打印和保存文档；使用标准功能选择、编辑、复制、粘贴、格式化和拼写检查文本。
- 电子通信和日历程序，如MS Outlook，用于撰写、发送和回复电子邮件，以及协调日程和安排会议。
补充信息
请完整阅读以下信息：
- 该职位受华盛顿州行政法典第357篇（WAC）公务员规则的管辖。
- RCW 80.01.020 限制UTC雇佣任何拥有在UTC监管或以其他方式对该公司有财务利益的公司股票的人员。此类利益包括员工配偶的利益。
- UTC 不使用 E-Verify；因此，我们无法延长 STEM-Optional 实习培训（OPT）。如需了解更多信息，请访问 www.uscis.gov。
如何申请：
想要加入 UTC 团队吗？请点击顶部的“申请”按钮开始申请！如需进一步筛选，请确保在您的完整申请中附上以下文件：
- 申请信 - 描述您如何符合职位资格以及您为何认为自己是理想人选。
- 简历 - 详细说明您的相关能力、经验和教育背景。
- 参考人 - 至少需提供三（3）位专业参考人，包含当前的电话号码和电子邮件地址。 必须 随申请一并提交；其中一（1）位联系人 必须 是您的现任或最近一位主管。
候选人的初步筛选将进行 仅根据 申请材料的内容和完整性，包括对“补充问卷”的回答，以及在申请过程中提交的其他附加申请材料进行评估。
如果您是在 www.careers.wa.gov以外的网站查看此招聘信息，请注意招聘标题并通过华盛顿州官方门户申请。使用第三方网站可能会导致您的申请材料不完整。如果您在创建、访问或完成申请过程中遇到技术问题，请拨打NEOGOV免费电话（855）524-5627或发送电子邮件至 support@neogov.com。
注意，仅标注“查看简历”无法替代完成申请包中的“工作经历”部分或补充问卷，可能导致您的申请被标记为不完整。
退伍军人优先资格：
希望申请退伍军人优先资格的申请人，应将其申请材料中附上已做隐私处理的DD-214（成员4副本）、NGB 22，或美国退伍军人事务部出具的签字服务证明信。请遮蔽任何个人可识别信息，如社会安全号码。如需进一步信息，请联系UTC人力资源部 humanresources@utc.wa.gov。
所有信息都可能被核实，可能需要提供额外的文件。如果候选人的教育背景和/或工作经验未包含用于满足职位最低资格要求的信息，可能会被取消资格。
UTC是平等就业机会雇主。我们希望确保您有平等的机会加入我们的团队。我们的承诺是确保当前和未来的员工在年龄、性别（包括性别认同）、种族、民族、残疾、性取向、退伍军人状态、婚姻状况或宗教或政治归属等方面得到公平和平等的对待。
需要在申请过程中获得协助的人员，请致电招聘人员（360）664-1134，或发送电子邮件至UTC人力资源办公室 humanresources@t.c.wa.gov. 如需使用TTY服务，请拨打华盛顿州中继服务，电话号码为7-1-1或1-800-833-6384。
如需了解UTC的更多信息，请访问：
www.utc.wa.gov， www.facebook.com/wautc
华盛顿州政府：
http://access.wa.gov
SeattleCH Job Analysis
💡 Smart Summary
Original Job Description
Description
WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION
Respect. Professionalism. Integrity. Accountability.
Agency Records Officer
(Program Specialist 4)
Salary Consideration:
For this position, Step A is $63,252 per year and Step L is $82,872. The high end of the salary range, Step M, is $84,984, and is typically a longevity step. All employees progress to Step M six (6) years after being assigned to Step L in their permanent salary range.
This recruitment is open until June 10, 2026, at 11:59pm. The first pull of applications is scheduled for June 3. It is in your best interest to apply as soon as possible.
UTC reserves the right to make a hiring decision and/or choose to close or extend this recruitment at any given time. Applications for this recruitment could be used to fill comparable positions that open within the next 60 days.
The Opportunity:
The Washington Utilities and Transportation Commission (UTC) seeks a dynamic, detail-oriented leader to serve as our next Agency Records Officer (Program Specialist 4) within the Records Management section. This is a high-visibility role where you’ll shape how the UTC manages, protects, and delivers critical information to the public and decision-makers. You’ll take the lead on our case management system and e-Filing Portal, ensure compliance with the Public Records Act and Administrative Procedure Act, and oversee the full lifecycle of commission records. From guiding complex public records requests to coordinating open public meetings, your work will directly support transparency, accountability, and trust in government.
In addition to managing systems and policies, you will lead and develop a skilled records team, fostering a culture of accuracy, collaboration, and continuous improvement. You will serve as the UTC’s primary liaison on records compliance, partner with leadership to refine processes, and deliver training that strengthens commission-wide understanding of records management. This is an opportunity for someone who thrives at the intersection of leadership, systems thinking, and public service.
Hybrid:
Although this is a hybrid opportunity, the successful incumbent must reside within Washington state and must be available to report to the Lacey, Washington headquarters building five (5) days every other week.
Travel:
Local travel, mostly within Thurston County, may be required to attend training.
Our Mission:
To protect the people of Washington by ensuring that investor-owned utility and transportation services are safe, equitable, available, reliable, and fairly priced.
Vision:
We strive to achieve equitable and fair outcomes for both consumers and regulated companies. We prioritize inclusion and belonging in the workplace.
For more information about our benefits or working at UTC, please visit our website.
What We Offer Our Employees:
- UTC fosters an environment of diversity, equity, inclusion and belonging, while striving to hire and retain a workforce from the communities we serve.
- We place importance on a healthy balance between personal and professional lives; offering flexible work schedules, wellness programs, and mobile/telework opportunities.
- Through the state, our employees (and their families) are offered options for medical, dental, vision and basic life insurance.
- We offer enrollment into the state retirement programs and a deferred compensation plan.
- Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Duties
Some of What You’ll Do:
Among the varied range of responsibilities held within this role, the records officer will:
- Manage staff’s processing of files and records in commission adjudicative proceedings, including serving orders, notices, and letters, and distributing all incoming pleadings.
- Review staff entries in the case management system to ensure accuracy and compliance.
- Develop and maintain records management policies related to the case management system and e-Filing Portal.
- Oversee all staff activities and training related to managing records inventory, retention, retrieval, and disposition of formal case files and other official records.
- Assist section records coordinators to identify, evaluate, and if appropriate, eliminate or change unique record retention schedules to ensure uniformity and consistency of retention schedules.
- Serve as point of contact with the Secretary of State, Archives Division, ensuring agency compliance with State records policies and procedures.
- Provide supervised staff with timely and meaningful performance evaluations and professional development opportunities.
- Implement regular professional development, training, and team building schedules.
- Ensure supporting documents for each item on the open meeting agenda are posted to SharePoint and distributed as appropriate so that internal and external customers are aware of, and have access to, documents the commission will consider when addressing the items at the open meetings.
- Advise and consult with commission leadership to develop or revise open meeting policies and procedures and implement resulting new processes.
- Assign open meeting and hearing room tasks to records center staff on a rotating basis.
- Independently review, determine extent of distribution to staff, and process moderate to complex public records requests.
- Receive complex requests for public records in compliance with agency policy and procedures and WAC 480-04, Public Access to Information and Records, as well as the Public Records Act.
Qualifications
Required Qualifications:
Experience for both required and desired qualifications can be gained through lived experience, volunteer experience, formal professional employment, or a combination.
A bachelor’s degree in business administration, public administration, law, public health, health administration, or a closely allied field.
AND
Three (3) or more years of experience coordinating or administering any of the following:
- Washington State public disclosure laws, rules, and standards.
- HIPAA or regulatory requirements; or Records Management.
- Administering a tracking system or large database.
- Drafting correspondence and other quasi-legal documents.
OR
Five (5) or more years of experience coordinating or administering any of the following:
- Washington State public disclosure laws, rules, and standards.
- HIPAA or regulatory requirements; or Records Management.
- Administering a tracking system or large database.
- Drafting correspondence and other quasi-legal documents.
- Leading or supervising a team.
Diversity Equity and Inclusion (DEI) Competencies (expected of all employees):
- The ability to take action to learn and grow.
- The ability to take action to meet the needs of others.
- EDI Knowledge, Understanding, & Commitment.
- Self-Awareness.
- Cultivating Mutually Beneficial and Trusting Strategic Partnerships.
- Inclusive Excellence & Allyship.
UTC Core Competencies (expected of all employees):
- Accountability
- Measuring Success and Improvement
- Customer Focus
- Results Focus
- Communication Skills
- Adaptability/Flexibility
- Self-Development
- Continuous Process Improvement
Desired Experience, Knowledge, Skills, & Abilities:
A master’s degree involving major study in business administration or a closely related field or additional experience in forms and records management.
- Two or more years of experience leading teams.
Knowledge and understanding of GovQA. - Computer software proficiency for the following Microsoft Office products: Intermediate level: Excel, Word, PowerPoint, SharePoint; Intermediate level: Outlook.
- Ability to search and query databases to research requests.
- Familiarity with Open Meetings principles.
- Familiarity with legal terms/civil procedure.
Position Specific Competencies:
- Demonstrated knowledge of archival and records management principles and practices.
- Demonstrated understanding and working knowledge of the Public Records Act.
- Demonstrated understanding and knowledge of the Open Public Meetings Act and Administrative Procedures Act.
- Demonstrated experience with the following computer software:
- MS Excel (or other spreadsheet software) to create, modify, print, and format spreadsheets, find and replace data, and work with basic formulas and functions; use templates, styles, auto-formats, and multiple worksheets; create and manipulate large or complex spreadsheets, use complex mathematical formulas to calculate data, and link worksheets; import data from other sources, filter lists, and create and format charts and graphs.
- Word processing software, such as MS Word, to create, format, edit, preview, print, and save documents; use standard functions to select, edit, copy, paste, format, and spellcheck text.
- Electronic communications and calendar programs, such as MS Outlook, compose, send, and respond to electronic mail, and coordinate schedules and schedule meetings.
Supplemental Information
READ THE FOLLOWING INFORMATION COMPLETELY:
- This position is covered under civil service rules, Title 357 of the Washington Administrative Code (WAC).
- RCW 80.01.020 limits the UTC's ability to employ any person who owns stock in any company the UTC regulates or is otherwise financially interested in such company. Such interests include those of an employee's spouse.
- UTC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
How to Apply:
Interested in joining the UTC team? Click the Apply button at the top to begin! To be considered for further screening, ensure you attach the following documents to your completed application:
- Letter of Interest - describing how you meet the position qualifications and why you believe you are the ideal candidate.
- Resume - detailing your applicable competencies, experience and education.
- References - At minimum, three (3) professional references with current telephone numbers and email addresses must be included with your application; one (1) contact MUST be your current or most recent supervisor.
The initial screening of candidates will be solely based on the contents and completeness of the application materials, including answers provided to the ‘Supplemental Questionnaire’, along the additional application materials submitted as part of the application process.
If you are viewing this recruitment on any website other than www.careers.wa.gov, please note the recruitment title and apply through Washington state’s official portal. Your application may be received incomplete if using a third-party website. If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.
NOTE, indicating ‘see resume’ will not substitute for completing the "work experience" section or supplemental questionnaire of the application packet and may result in your submission being marked incomplete.
Veterans Preference:
For information about YesVets, please click here.
Applicants wishing to claim Veterans Preference should attach to their application a copy of their redacted DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact UTC Human Resources at humanresources@utc.wa.gov.
All information may be verified; additional documentation may be required. Candidates may be disqualified if the education and/or work experience does not include information used to meet the minimum qualifications of the job.
The UTC is an equal opportunity employer. We want to make sure you have an equal opportunity to join our team. Our commitment is making sure current and future employees are treated fairly and equally without regard to age, sex (including gender identity), race, ethnicity, disability, sexual orientation, veteran status, marital status, or religious or political affiliation.
Persons needing accommodation in the application process may contact the recruiter via telephone on (360) 664-1134 or email the UTC HR office at humanresources@utc.wa.gov. For TTY service, please call the Washington Relay Service on 7-1-1 or 1-800-833-6384.
For more information about the UTC, please visit:
www.utc.wa.gov, www.facebook.com/wautc
The State of Washington:
http://access.wa.gov
